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Billing Management System

  • Real-time

    Monitor

  • Cost-effective

    Investment

  • User Level

    Management



New Rock Billing Management System-an advanced enterprise-level solution that seamlessly integrates billing management, accounting processing, statistical analysis, and other essential functionalities. This system leverages the CDR interface of New Rock's OM series integrated communication platform and NewLync 2.0 collaborative communication platform, ensuring unparalleled efficiency and reliability.

Built on a robust B/S architecture design, the Billing Management System offers a comprehensive platform for detailed call analysis, statistical reporting, and precise billing calculations. It empowers enterprise managers with intuitive insights into internal phone usage, enabling streamlined management of telephone expenses and meticulous tracking of call records across various departments and branches.

  • Call Management

  • organizational structure

  • User Management

  • Statistical report

Call record query

Streamlined and efficient handling of call records, encompassing not only the ability to review call logs but also the option to retrieve them via tags; Administrators are empowered to export query results or maintain a comprehensive database of all call records.

Administrator-level permission management

The system enables centralized management of all administrator information, assigning distinct management permissions based on the roles assigned to each administrator. Sensitive information within the ticket can be concealed and processed accordingly.

Rate Setting, Batch Billing of Call Records

The system offers comprehensive ticket pricing and query capabilities, enabling the configuration of multiple billing types, including local, domestic, international, private network, and information desk, with each billing type assigned separate rates. It stores pricing lists in real-time and provides a comprehensive summary of phone bills for easy retrieval.


Statistical Analysis

The system is capable of calculating a multitude of phone bills and presenting various charts for comparative analysis, encompassing metrics such as the total number of calls, the number of connected calls, the number of disconnected calls, call duration, and the average call duration. Administrators have the flexibility to peruse or download statistical reports online.



ApplicationScenarios

  • Enterprise
  • Service industry
  • Multinational industry
  • Government agency
  • Telecom Billing System

    It is applicable to enterprises of all sizes for managing and controlling internal communication costs, including different types of call expenses such as local calls, domestic long-distance, and international long-distance.

    In industries such as hospitality, catering, and finance, which typically have high volumes of customer service and internal communication needs, phone billing systems can help manage and control communication costs.

    For companies with international operations, the system can help manage and control international calling expenses, as well as provide statistics and analysis of calling costs by country.

    The system is used to monitor and manage communication expenses, ensuring the effective and efficient use of public resources.

    The system is used for billing customers' calls and also provides detailed call records and statistical reports.

Core Function

Account Management Two-tier control with Administrator and Super Administrator accounts, supporting multi-level operations
Call Management The system collects and stores call records in real-time
Supports real-time traffic call record viewing and record search viewing
Rate Management Rate export/import, call records automatically matched with corresponding rates
Billing Management Supports associating employees with branches, achieving control over extensions' permissions and expenses, and supports automatic monthly settlement of call charges as well as manual settlement functionality
Bill Reporting Real-time monitoring of expense status, monthly billing, communication cost details, and bill statistics export
System Integration Supports integration with the NewRock's NewLync all-in-one system and OM-system, enabling the setup of call record and other information transfer.
Log Management Management of software operation log records.

Specification Parameters

Capacity Supports up to 10,000 users for billing
Permission Management Setting call record visibility based on department and personnel
Reliability Mechanism Dual-machine hot standby
API Interface HTTP query and file export
Rate Types Internal lines, local calls, domestic long-distance, international long-distance, customizable with unlimited quantity


Customer-centric, focus on customer value

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Copyright ? New Rock Technologies, Inc. All Rights Reserved. 滬ICP備15008515號-1