

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
News
Do you need to redo the data every time you change the device?
The shortcut to eliminating these pains is to let the device do the configuration itself. The administrator prepares the configuration file for the device and places it on the storage server according to certain rules. When the device is connected to the Internet, it follows a certain policy and automatically finds the server where the configuration file is placed, downloads the configuration and automatically completes the refresh.
In this way, the device is not only plug-and-play during installation, but also enables batch parameter modification or software upgrade during maintenance, significantly reducing O&M costs and improving efficiency.
Customer value
Fast
On-site installation, remote maintenance and batch configuration of devices is significantly faster and more accurate
Secure
No need to expose device account passwords, high security
Reduced manual effort
Automated configuration reduces duplication of manual effort
Mail:[email protected]
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright ? New Rock Technologies, Inc. All Rights Reserved. 滬ICP備15008515號(hào)-1

